Returns

Return Eligibility

Products may be returned within 30 days of purchase, provided they are in their original condition, unused, and in the original packaging. Custom-made items may have different return terms which will be communicated at the time of purchase.

Return Process

To initiate a return, please contact us using the information provided on our contact page. We will provide instructions for returning the item. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refund Processing

Once we receive and inspect the returned item, we will process your refund to the original payment method. Refunds typically appear within 5-10 business days after processing. Original shipping costs are non-refundable unless the return is due to an error on our part.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us promptly. We will arrange for a replacement or full refund, including return shipping costs. Please provide photos of the damage when contacting us.

Exchanges

Exchanges may be available for items of equal value. Please contact us to discuss exchange options. Exchanges are subject to product availability and may require additional shipping charges.

Contact Us

For questions about returns or to initiate a return, please contact us at:

Email: contactus@shoraxilphak.world
Phone: +1 (734) 237-4207
Address: 6635 Middlebelt Rd, Garden City, MI 48135, United States